An AI receptionist that answers every call
Voice agents pick up right away, answer questions, route by intent, and transfer with context, in English and Spanish, 24 hours a day.
Built with the programs behind today's AI
- NVIDIA Inception
- ElevenLabs Grant
- Cloudflare
- Datadog
- Gemini
- 24/7
- Nights, weekends, and holidays included
- 2 languages
- English and Spanish, switching when the caller does
- 6 workflows
- Ready-to-deploy templates for the calls businesses get most
- 1 workspace
- Every call, transcript, and action in one place
What is an AI receptionist?
An AI receptionist is a voice agent that answers your inbound calls, greets callers, answers questions, routes by intent, takes messages, and books appointments, 24 hours a day. Front desks only cover staffed hours, and phone menus make callers press through options or wait on hold. topdoer.ai answers every call in English or Spanish, resolves routine requests end to end, and transfers complex calls to your team with the full context, while logging every action in one workspace.
Why teams replace the front desk queue with topdoer.ai
Answers right away, around the clock
Callers hear a greeting instead of hold music, on nights, weekends, and busy hours alike.
Routes by intent, not button presses
Callers say what they need in their own words, and the agent sends them to the right person or department.
Speaks English and Spanish
The agent switches languages when the caller does, so no customer waits for a bilingual teammate.
Every call becomes an action
Messages, bookings, and CRM updates are logged with the transcript, so your team picks up exactly where the call left off.
The front-desk work it takes over
Answering and routing
topdoer.ai greets every caller, identifies what they need from natural conversation, and routes to the right person or department without a menu.
Common questions
The agent answers hours, locations, services, and policies from the knowledge you approve.
Appointment scheduling
It checks availability in your calendar or booking workflow, then books, reschedules, or confirms and sends the caller a confirmation.
Caller verification
It confirms who is calling against your records before sharing account details, and passes that context along on every transfer.
Messages and follow-ups
It captures structured messages that land in your CRM or inbox, and follows up by text in the same conversation.
After-hours and overflow coverage
It answers when your team is closed or every line is busy, so no caller lands in voicemail, and flags urgent requests for on-call staff.
Works with your calendar, CRM, and phone system
Agents read availability and customer records during the call, and write bookings, outcomes, and transcripts back to tools like HubSpot and Google Calendar. Calls run on Twilio numbers, and webhooks connect anything else.
- HubSpot
- Twilio
- Stripe
- Vapi
- Supabase
- Resend
- Webhooks
- Google Calendar
- QuickBooks
- SlackPlanned
- ZapierPlanned
- Google DocsPlanned
- NotionPlanned
Built with you, live in about 30 days
We build your first agent with you and stay engaged through the first production cycle.
Week 1
Scope
Define the calls to automate, the routing map, and how you'll measure success with your team.
Week 2
Build
The agent, greetings, integrations, and escalation rules are built and checked in a test line.
Week 3
Test
Test calls cover edge cases, difficult callers, both languages, and every routing path before any live call.
Week 4
Go live
A small share of real calls goes to the agent first, then it ramps to full traffic.
Ready for your compliance review
Healthcare deployments run under a signed BAA, agents collect only the information a call needs, and every call and action is logged in an audit trail. Enterprise teams can run topdoer.ai on-premise or in a private cloud.
- HIPAA BAA
- PHI protection
- On-premise
- Audit trails
- Encryption
- Call recording consent
- SignedHIPAABAA
- ProtectedPHIMin. data
- EnterpriseOn-premOr cloud
- Built inAuditEvery call
Frequently asked questions about AI receptionists
How is an AI receptionist different from an IVR or an answering service?
An IVR makes callers press buttons through a menu, and an answering service takes messages. An AI receptionist understands what the caller says, answers questions, books appointments, and routes or transfers the call with context, all in one conversation.
Will callers know they are talking to AI?
The agent can introduce itself as an AI assistant, and we recommend it. Callers hear a natural, bilingual voice that answers right away, and they can ask for a person at any point.
How does the receptionist know where to route calls?
You define the routing map in plain language: which requests go to which person, team, or number, and which ones the agent resolves itself. The agent follows it on every call and logs the outcome.
What happens when the agent cannot help?
It transfers the call to the right person with a summary, or takes a detailed message and creates a follow-up, so nobody has to repeat themselves. You decide which requests always go to a human.
Can it book appointments in our calendar?
Yes. It reads availability and writes bookings through your connected calendar or booking workflow, then confirms with the caller by voice and text.
How long does it take to deploy?
Most teams go live in about four weeks: scoping, building, testing every path, then a gradual rollout. Simple workflows can be faster; your timeline depends on the systems the agent connects to.
Is it compliant for regulated industries?
Yes. Healthcare deployments run under a signed Business Associate Agreement (BAA), agents collect only the information a call needs, and every call is logged in an audit trail. Enterprise customers can run topdoer.ai on-premise or in a dedicated private cloud. SOC 2 is not yet certified.
Can it handle calls in languages other than English?
Yes. Every agent speaks English and Spanish and switches when the caller does, so bilingual customers never wait for the one person on your team who speaks their language.
Answer every call.
Talk to our team about your call volume and the first workflow to automate.