AI receptionist
Answer every call, collect the details, and keep your team in context.
0:13
Professional services · Front desk
AI operations agents: from the call to the back office
The AI that answers the call. And does the work.
Voice agents answer every call en inglés y español, then update your CRM, calendar, email and QuickBooks before your team picks up. No customer lost to voicemail.
TOPDOER.AIReceptionist
968 calls handled in the first month at Laboratorio Clínico Ocean Blue, 0 missed during lab hours. Read the story
Partners and technology
- NVIDIA Inception
- ElevenLabs Grant
- Cloudflare
- Datadog
- Gemini
Hear the agents on real calls
Appointment scheduling
Book, confirm, and reschedule appointments, including the ones customers forget.
0:13
Healthcare · Appointment reminder
After-hours & overflow coverage
Cover nights, weekends, and busy hours, when your team can't pick up.
0:15
Home services · After hours
Lead follow-up
Call back approved contacts while the request is fresh, and record what happens next.
0:16
Sales · Lead follow-up
Dispatch & status updates
Take shipment requests, confirm the details, and keep customers updated.
0:17
Logistics · Dispatch
Payments & billing reminders
Send approved reminders without separating the message from its context.
0:15
Finance · Billing
After every call
One call. Every tool updated.
The agent writes the next step into the systems you already use, so your team starts from a finished record, not a voicemail.
Call
“I need to move my cleaning to next week.”
“Tuesday at 10:15 works. I’ll confirm it by text.”
Outcome: rescheduled
Calendar
CleaningTuesday, 10:15
Moved from Monday, 9:00.
Booked
CRM
Maria L.Contact updated
Note: asked to move her cleaning. Next step: text confirmation.
Logged
Accounting
Draft invoiceCleaning
Ready for your team to review before it is sent.
Drafted
Remembers every caller
The next call starts where the last one ended.
Preferences, open requests and the next step are saved to the caller’s record, so nobody repeats themselves.
- Monday
“Text me, not call. I’m in a shop until 8.”
Saved: prefers text after 8 PM - Thursday
The agent opens with the open request and texts the confirmation.
Record updated
Illustrative data for a fictional business. Connections are set up per account. See what connects
The call and the work, in one place
Most businesses stitch an answering service, a scheduler, and a spreadsheet together and leave the follow-up to you. With topdoer.ai, the agent that takes the call also books the job and logs it.
The usual setup
- Answering service
- Callback
- Spreadsheet
- Calendar
3 handoffs, and the customer waits at each one
topdoer.ai
- Answer
- Book
- Text back
- Log
One agent, no handoffs, every action logged
From the first ring to the finished job
Build it, watch it, make it better.
Build
Build agents for every kind of call
Start from a template or a single prompt, in English and Spanish, and connect the tools you already use.
- Phone
- SMS
- Web
- English & Spanish
Watch
See every step of every call
Transcripts, tool calls, and the actions that followed live together, so you know exactly what your agent did and why.
- Transcripts
- Tool calls
- Flags
Improve
Make it better without the risk
Test a change against real past calls and switch it on only when it beats what is live.
- Tested on past calls
- Versioned
- Gradual rollout
The topdoer.ai standard, in practice
Less phone stress. More time for patients.
At Laboratorio Clínico Ocean Blue, topdoer.ai handles calls in English and Spanish, with the next step already on the record, so the team can focus on the patients in front of them.
Laboratorio Clínico Ocean BlueLoíza, Puerto Rico
- 968
- calls handled in the first month
- 0
- missed calls during lab hours
Industries
Built for industries where every call matters.
Capture shipment requests, carrier details, dispatch questions, and status updates with their context.
See logistics and freightCompliance
Built for the calls that carry PHI
Clinics, labs, and health plans use AI on the phone only when the data stays protected. topdoer.ai works under a BAA, keeps PHI inside your organization, and can run on-premise when it has to.
See security and data handling- HIPAA
Healthcare deployments run under a signed Business Associate Agreement, with your workflow reviewed before go-live.
BAA by agreement- PHI
Agents collect only the health information the call needs. Transcripts and recordings never leave your organization.
Protected by default- On-premise
Run topdoer.ai inside your own infrastructure or a dedicated private cloud when patient data can't leave your walls.
Enterprise
- Also built in
- Role-based access
- Full audit trail
- Encrypted in transit and at rest
- Recording consent & opt-outs
Enterprise
Custom and enterprise deployments
For hospitals, agencies, and large teams that need topdoer.ai running on their own terms.
Trusted by ACAA and public-sector teams.
On-premise or private cloud
Run inside your own data center or a dedicated cloud.
Single sign-on
Your team signs in through your identity provider.
BAA for healthcare
We sign a Business Associate Agreement for PHI workflows.
SLA by agreement
Uptime and support terms written into your contract.
White label
Your brand on the agents and the workspace.
Custom concurrency
As many simultaneous calls as your volume needs.
Dedicated implementation
A team that builds and launches your workflows with you.
Questions we hear a lot
What is topdoer.ai?
topdoer.ai is the AI workspace for business calls and texts. Agents can answer incoming calls, make approved outbound calls, collect information, and turn conversations into logged actions.
Who is topdoer.ai for?
Businesses that can't afford to miss a call: clinics and dental offices, law firms and professional services, home services, logistics and freight, and sales and billing teams. topdoer.ai serves customers in English and Spanish.
How is topdoer.ai priced?
By the call minute. Starter is $0.25 a minute with no platform fee and $15 in trial credits. Growth is $0.18 a minute plus a $99 monthly platform fee, or $79 a month billed annually. Enterprise is quoted for your deployment. The Phone plan has its own monthly price and fair-use limits.
How long does it take to go live?
Start with your business details and a template, connect a number, then test the agent with your team. Timing depends on your workflow, provider setup, and number availability. Your agent should be tested before it answers customer calls.
Does it speak Spanish?
Yes. English and Spanish are product capabilities. Choose the language that fits the caller and test the voice, pronunciation, and workflow before deployment.
Can I keep my phone number?
The initial setup supports available numbers and a bring-your-own Twilio route. Number porting is planned. Contact the team before changing routing for an existing business number.
Is topdoer.ai HIPAA compliant? Can it handle PHI?
Yes, for healthcare deployments. We sign a Business Associate Agreement, review the workflow before go-live, and keep PHI inside your organization with scoped access, encryption, and a full audit trail. Enterprise customers can also run topdoer.ai on-premise or in a dedicated private cloud.
Does topdoer.ai replace my team or work alongside it?
It works alongside your team. Agents take the calls your team cannot get to, hand off when a person is needed, and leave a record of every conversation and action so nobody starts from zero.