AI operations agents: from the call to the back office

The AI that answers the call. And does the work.

Voice agents answer every call en inglés y español, then update your CRM, calendar, email and QuickBooks before your team picks up. No customer lost to voicemail.

Talk to an agent nowLoading live demo...

968 calls handled in the first month at Laboratorio Clínico Ocean Blue, 0 missed during lab hours. Read the story

Partners and technology

  • Claude Partner Network
  • NVIDIA Inception
  • ElevenLabs Grant
  • Cloudflare
  • Datadog
  • Base44
  • Clay
  • Gemini

From the first ring to the finished job

Build it, watch it, make it better.

Can I move my cleaning to Friday?

Sure, Friday at 2 works.

Phone

Answers on your number, day and night.

Dental officeYour cleaning is Fri at 2:00. Reply here to change it.

SMS

Two-way texts from the number the call came in on.

Do you take walk-ins?

Weekdays until 4 pm.

Web chat

On your site, with a handoff to your team.

¿Puedo cambiar mi cita al viernes?

Claro, el viernes a las 2.

English & Spanish

The same agent, in the caller's language.

CleaningFri, 2:00 · booked by the agent

Calendar

Books straight into the calendar you use.

Returning patientNote: moved cleaning to Friday

CRM

Writes the call summary to the record.

Build agents for every kind of call

Start from a template or a single prompt, in English and Spanish, and connect the tools you already use.

  • Phone
  • SMS
  • Web
  • English & Spanish

Hear the agents on real calls

topdoer agent

Good afternoon. Rivera and Ortiz Law, how can I help?

Professional services · Front desk

AI receptionist

Answer every call, collect the details, and keep your team in context.

topdoer agent

Hi, Anna. This is Bahía Dental calling to confirm your cleaning tomorrow at 10.

Healthcare · Appointment reminder

Appointment scheduling

Book, confirm, and reschedule appointments, including the ones customers forget.

topdoer agent

Gracias por llamar a Plomería Caribe.

Home services · After hours

After-hours & overflow coverage

Cover nights, weekends, and busy hours, when your team can't pick up.

topdoer agent

Hi, Marcus. This is Sol Solar, following up on the quote you requested this morning.

Sales · Lead follow-up

Lead follow-up

Call back approved contacts while the request is fresh, and record what happens next.

topdoer agent

Got it. Four pallets to Ponce, Thursday.

Logistics · Dispatch

Dispatch & status updates

Take shipment requests, confirm the details, and keep customers updated.

topdoer agent

Hi, this is Island Credit Union with a quick reminder, your payment of $120 is due Friday.

Finance · Billing

Payments & billing reminders

Send approved reminders without separating the message from its context.

After every call

One call. Every tool updated.

The agent writes the next step into the systems you already use, so your team starts from a finished record, not a voicemail.

Call

“I need to move my cleaning to next week.”

“Tuesday at 10:15 works. I’ll confirm it by text.”

Outcome: rescheduled

Calendar

CleaningTuesday, 10:15

Moved from Monday, 9:00.

Booked

CRM

Maria L.Contact updated

Note: asked to move her cleaning. Next step: text confirmation.

Logged

Accounting

Draft invoiceCleaning

Ready for your team to review before it is sent.

Drafted

Remembers every caller

The next call starts where the last one ended.

Preferences, open requests and the next step are saved to the caller’s record, so nobody repeats themselves.

  1. Monday

    “Text me, not call. I’m in a shop until 8.”

    Saved: prefers text after 8 PM
  2. Thursday

    The agent opens with the open request and texts the confirmation.

    Record updated

Illustrative data for a fictional business. Connections are set up per account. See what connects

The topdoer.ai standard, in practice

Less phone stress. More time for patients.

At Laboratorio Clínico Ocean Blue, topdoer.ai handles calls in English and Spanish, with the next step already on the record, so the team can focus on the patients in front of them.

968
calls handled in the first month
0
missed calls during lab hours
Read the customer story See the numbers

Industries

Built for industries where every call matters.

Capture shipment requests, carrier details, dispatch questions, and status updates with their context.

See logistics and freight

Compliance and enterprise

Built for the calls that carry PHI

Clinics, labs, and health plans use AI on the phone only when the data stays protected. topdoer.ai works under a BAA, keeps PHI inside your organization, and can run on-premise when it has to.

See security and data handling
HIPAA

Healthcare deployments run under a signed Business Associate Agreement, with your workflow reviewed before go-live.

BAA by agreement
PHI

Agents collect only the health information the call needs. Transcripts and recordings never leave your organization.

Protected by default
On-premise

Run topdoer.ai inside your own infrastructure or a dedicated private cloud when patient data can't leave your walls.

Enterprise
  • Also built in
  • Role-based access
  • Full audit trail
  • Encrypted in transit and at rest
  • Recording consent & opt-outs
  • For enterprise
  • Single sign-on
  • SLA by agreement
  • White label
  • Custom concurrency
  • Dedicated implementation
Talk to usBook a demo

Trusted by ACAA and public-sector teams.

Questions we hear a lot

What is topdoer.ai?

topdoer.ai is the AI workspace for business calls and texts. Agents can answer incoming calls, make approved outbound calls, collect information, and turn conversations into logged actions.

Who is topdoer.ai for?

Businesses that can't afford to miss a call: clinics and dental offices, law firms and professional services, home services, logistics and freight, and sales and billing teams. topdoer.ai serves customers in English and Spanish.

How is topdoer.ai priced?

By the call minute. Starter is $0.25 a minute with no platform fee and $15 in trial credits. Growth is $0.18 a minute plus a $99 monthly platform fee, or $79 a month billed annually. Enterprise is quoted for your deployment. The Phone plan has its own monthly price and fair-use limits.

Can I keep my phone number?

The initial setup supports available numbers and a bring-your-own Twilio route. Number porting is planned. Contact the team before changing routing for an existing business number.

Is topdoer.ai HIPAA compliant? Can it handle PHI?

Yes, for healthcare deployments. We sign a Business Associate Agreement, review the workflow before go-live, and keep PHI inside your organization with scoped access, encryption, and a full audit trail. Enterprise customers can also run topdoer.ai on-premise or in a dedicated private cloud.

Does topdoer.ai replace my team or work alongside it?

It works alongside your team. Agents take the calls your team cannot get to, hand off when a person is needed, and leave a record of every conversation and action so nobody starts from zero.