Billing reminders that get paid
Make approved reminder calls and texts, answer balance questions, and send a secure payment link, in English and Spanish.
Built with the programs behind today's AI
- NVIDIA Inception
- ElevenLabs Grant
- Cloudflare
- Datadog
- Gemini
- 24/7
- Nights, weekends, and holidays included
- 2 languages
- English and Spanish, switching when the caller does
- 6 workflows
- Ready-to-deploy templates for the calls businesses get most
- 1 workspace
- Every call, transcript, and action in one place
What is an AI billing reminder agent?
An AI billing reminder agent is a voice agent that calls or texts customers about upcoming or past-due payments, answers their questions, and sends a secure way to pay. Reminder calls are repetitive and easy to put off. topdoer.ai makes approved reminders on schedule, answers common billing questions, texts a payment link, and routes disputes to your team.
Why finance teams use topdoer.ai for reminders
Reminders that go out on time
Every approved account gets its call or text on schedule.
Easy to pay
Customers get a secure payment link by text during the call.
Respectful by design
Calls follow consent, calling-hour limits, and opt-outs.
English and Spanish
Customers hear the reminder in their language.
What it does on every reminder
Reminder calls
The agent calls approved customers about upcoming or past-due payments.
Text reminders
It sends reminders and payment links by text.
Balance questions
It answers balance and due-date questions from your records.
Payment links
It sends a secure link; it never takes card numbers over the phone.
Promises to pay
It records the date a customer commits to and follows up.
Disputes and hardship
It routes these to your team with the details.
Works with your calendar, CRM, and phone system
Agents read availability and customer records during the call, and write bookings, outcomes, and transcripts back to tools like HubSpot and Google Calendar. Calls run on Twilio numbers, and webhooks connect anything else.
- HubSpot
- Twilio
- Stripe
- Vapi
- Supabase
- Resend
- Webhooks
- Google Calendar
- QuickBooks
- SlackPlanned
- ZapierPlanned
- Google DocsPlanned
- NotionPlanned
Built with you, live in about 30 days
We build your first agent with you and stay engaged through the first production cycle.
Week 1
Scope
Define the calls to automate, the routing map, and how you'll measure success with your team.
Week 2
Build
The agent, greetings, integrations, and escalation rules are built and checked in a test line.
Week 3
Test
Test calls cover edge cases, difficult callers, both languages, and every routing path before any live call.
Week 4
Go live
A small share of real calls goes to the agent first, then it ramps to full traffic.
Ready for your compliance review
Healthcare deployments run under a signed BAA, agents collect only the information a call needs, and every call and action is logged in an audit trail. Enterprise teams can run topdoer.ai on-premise or in a private cloud.
- HIPAA BAA
- PHI protection
- On-premise
- Audit trails
- Encryption
- Call recording consent
- SignedHIPAABAA
- ProtectedPHIMin. data
- EnterpriseOn-premOr cloud
- Built inAuditEvery call
Frequently asked questions about AI billing reminders
Does the agent take card payments over the phone?
No. It sends a secure payment link by text, so card details never pass through the call.
Who does it contact?
Only approved customers, within calling-hour limits, with opt-outs honored.
Will callers know they are talking to AI?
The agent can introduce itself as an AI assistant, and we recommend it. Callers hear a natural, bilingual voice that answers right away, and they can ask for a person at any point.
What happens when the agent cannot help?
It transfers the call to the right person with a summary, or takes a detailed message and creates a follow-up, so nobody has to repeat themselves. You decide which requests always go to a human.
How long does it take to deploy?
Most teams go live in about four weeks: scoping, building, testing every path, then a gradual rollout. Simple workflows can be faster; your timeline depends on the systems the agent connects to.
Is it compliant for regulated industries?
Yes. Healthcare deployments run under a signed Business Associate Agreement (BAA), agents collect only the information a call needs, and every call is logged in an audit trail. Enterprise customers can run topdoer.ai on-premise or in a dedicated private cloud. SOC 2 is not yet certified.
Can it handle calls in languages other than English?
Yes. Every agent speaks English and Spanish and switches when the caller does, so bilingual customers never wait for the one person on your team who speaks their language.
Get paid on time.
Talk to our team about your call volume and the first workflow to automate.