AI agents for every inbound call
Answer every inbound call, capture who is calling and why, and resolve or route the request with context, in English and Spanish.
Built with the programs behind today's AI
- NVIDIA Inception
- ElevenLabs Grant
- Cloudflare
- Datadog
- Gemini
- 24/7
- Nights, weekends, and holidays included
- 2 languages
- English and Spanish, switching when the caller does
- 6 workflows
- Ready-to-deploy templates for the calls businesses get most
- 1 workspace
- Every call, transcript, and action in one place
What is an AI inbound call agent?
An AI inbound call agent is a voice agent that answers incoming calls, understands why the caller is calling, captures their details, and resolves or routes the request. Inbound calls arrive in waves your team can't predict. topdoer.ai answers each one right away, keeps the caller's details and reason for calling together from the first hello, and hands your team a complete request instead of a voicemail.
Why teams put topdoer.ai on their inbound lines
No more missed calls
Every call is answered, including spikes, lunch breaks, and after hours.
Details captured the first time
Name, number, and the reason for the call are collected and logged, so nobody calls back to ask again.
Routine requests resolved on the call
Questions, status checks, and simple changes are handled end to end.
English and Spanish
Callers are served in their language, with no transfer to a bilingual teammate.
What it does on every inbound call
Answering
The agent answers every call right away with your greeting and voice.
Intake
It collects caller details and the reason for the call in natural conversation.
Answers from your knowledge
It answers common questions from the information you approve.
Routing and transfer
It routes by intent and transfers with a summary when a person is needed.
Messages and follow-ups
It creates structured messages and follows up by text.
Overflow coverage
It picks up when every line is busy or the office is closed.
Works with your calendar, CRM, and phone system
Agents read availability and customer records during the call, and write bookings, outcomes, and transcripts back to tools like HubSpot and Google Calendar. Calls run on Twilio numbers, and webhooks connect anything else.
- HubSpot
- Twilio
- Stripe
- Vapi
- Supabase
- Resend
- Webhooks
- Google Calendar
- QuickBooks
- SlackPlanned
- ZapierPlanned
- Google DocsPlanned
- NotionPlanned
Built with you, live in about 30 days
We build your first agent with you and stay engaged through the first production cycle.
Week 1
Scope
Define the calls to automate, the routing map, and how you'll measure success with your team.
Week 2
Build
The agent, greetings, integrations, and escalation rules are built and checked in a test line.
Week 3
Test
Test calls cover edge cases, difficult callers, both languages, and every routing path before any live call.
Week 4
Go live
A small share of real calls goes to the agent first, then it ramps to full traffic.
Ready for your compliance review
Healthcare deployments run under a signed BAA, agents collect only the information a call needs, and every call and action is logged in an audit trail. Enterprise teams can run topdoer.ai on-premise or in a private cloud.
- HIPAA BAA
- PHI protection
- On-premise
- Audit trails
- Encryption
- Call recording consent
- SignedHIPAABAA
- ProtectedPHIMin. data
- EnterpriseOn-premOr cloud
- Built inAuditEvery call
Frequently asked questions about AI inbound call agents
Can it handle call spikes?
Yes. The agent answers many calls at once, so spikes don't create hold queues. Your team only takes the calls that need them.
Will callers know they are talking to AI?
The agent can introduce itself as an AI assistant, and we recommend it. Callers hear a natural, bilingual voice that answers right away, and they can ask for a person at any point.
What happens when the agent cannot help?
It transfers the call to the right person with a summary, or takes a detailed message and creates a follow-up, so nobody has to repeat themselves. You decide which requests always go to a human.
Where do the caller's details go?
Into your topdoer.ai workspace with the transcript, and into connected tools like your CRM, inbox, or a webhook.
How long does it take to deploy?
Most teams go live in about four weeks: scoping, building, testing every path, then a gradual rollout. Simple workflows can be faster; your timeline depends on the systems the agent connects to.
Is it compliant for regulated industries?
Yes. Healthcare deployments run under a signed Business Associate Agreement (BAA), agents collect only the information a call needs, and every call is logged in an audit trail. Enterprise customers can run topdoer.ai on-premise or in a dedicated private cloud. SOC 2 is not yet certified.
Can it handle calls in languages other than English?
Yes. Every agent speaks English and Spanish and switches when the caller does, so bilingual customers never wait for the one person on your team who speaks their language.
Answer every inbound call.
Talk to our team about your call volume and the first workflow to automate.